2026-Current
Delray Beach, FL
Team Member-Operations
M-Tech America LLC
Executive
Roberto Otero, BAS, MBA
Operations
Former U.S. Marine Corps non-commissioned officer and operations executive with extensive experience optimizing complex supply chain, procurement, and logistics systems across healthcare, defense, and municipal sectors. Proven record of increasing operational productivity and negotiating strategic vendor agreements to reduce procurement costs. Holds a Master of Business Administration with a focus in Healthcare Management with a background in high-pressure mission execution and quality assurance.
Career highlights
- Directed procurement and logistics operations, achieving a 20% productivity increase and cost reductions
- Developed a quality assurance program that reduced operational errors and complaints by 30%
- Negotiated vendor partnerships resulting in an average 15% reduction in procurement costs
- Overhauled Standard Operating Procedures for maintenance crews and reduced overtime expenses by 15% department-wide
Experience
2021-Current
Pompano Beach, FL
Director of Procurement and Operations
Collabratory Ventures LLC
- Directed purchasing, contractor payroll, logistics, and warehouse management, improving productivity and cutting costs by 20%
- Developed a quality assurance program that reduced operational errors and complaints by 30%
- Negotiated vendor partnerships to lower procurement costs by an average of 15% across operating budgets
- Applied data analytics to optimize decision-making across inventory and fulfillment processes
2019-2021
Boca Raton, FL
Sales Operations Manager
Content Consulting LLC
- Designed operational frameworks that improved overall efficiency and contributed to a 10% revenue increase
- Rolled out CRM tools to enhance customer satisfaction and drive repeat business
- Conducted market analysis to expand market share and brand visibility
2019
New Port Richey, FL
Operations Project Manager
Pasco County Public Works
- Overhauled Standard Operating Procedures for 10 maintenance crews, driving operational efficiency gains
- Reduced overtime expenses by 15% in six months in coordination with SWFWMD
- Implemented data management and procurement strategies that eliminated waste using project management software
2009-2013
Camp Lejeune, NC
Fire Direction Control Specialist (Corporal)
United States Marine Corps
- Managed ammunition reallocation and asset positioning for howitzer emplacements during combat operations in Afghanistan
- Maintained operational readiness and equipment maintenance in austere, forward-deployed environments
- Oversaw tactical fire direction data systems and ensured strict compliance with safety standards
Education
Master of Business Administration – Healthcare Management
Saint Leo University · 2018
Bachelor of Applied Science – Supervision & Management
Pasco-Hernando State College · 2017
Focus areas
- Operational Logistics Management
- Vendor Partnership Negotiation
- Quality Assurance Program Development
- Austere Environment Problem Solving
- Cross-Functional Team Leadership
- Rehabilitation Logistics Optimization
- Human Performance Logistics